In this episode of Between Sessions with Berries, Kym sits down with Joshua Brummel, co-founder of TherapyFlow, who has managed over 3 million dollars in ad spend and worked with thousands of practices over the past seven years. Joshua breaks down how to finally see where your clients come from, why AI search may be saying things about your practice you don't even know about, and what a CRM actually does that your EHR never will. If marketing has felt like guesswork you fund on a hunch, this conversation gives you a clearer way to think about it.

In This Episode, We Cover:

• The golden referral ratio that tells you when it is time to grow your marketing.

• The three channels still driving new clients for private practices.

• How AI search like ChatGPT pulls information about your practice, accurate or not.

• Why a decade-old review can quietly damage your brand reputation without your knowledge.

• The people, process, and proof framework for showing up clearly online.

• What a CRM does that an EHR does not, and the four signs you need one.

• The context ratio Joshua uses to get content that does not sound generic.

Connect with Joshua Brummel:
Website: https://mytherapyflow.com/
Instagram: https://www.instagram.com/joshuabrummel/
Linkedin: https://www.linkedin.com/in/joshua-brummel/

Brought to You By Berries:
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