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In this episode, Kym sits down with Uriah Guilford, licensed therapist, group practice owner, and founder of Productive Therapist, to explore how AI can simplify and streamline intake. Uriah breaks down how AI-powered reception tools improve response time, reduce administrative burden, and support a more efficient and humane intake experience without compromising ethics, empathy, or clinical standards.
In This Episode, We Cover:
Why intake is one of the biggest hidden drivers of burnout in private practice.
The limitations of call centers, virtual receptionists, and in-house intake staff.
How AI-powered receptionists handle calls with empathy and consistency.
Ways AI can screen, route, and schedule consultations automatically.
HIPAA considerations and safety boundaries for AI in mental health settings.
How faster intake improves client experience and conversion rates.
First steps for mental health professionals curious about AI in therapy operations.
Connect with Uriah Guilford:
Website - http://simpleintake.ai/ | https://productivetherapist.com/
Instagram - https://www.instagram.com/uguilford
LinkedIn - https://www.linkedin.com/in/uriahguilford/
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